Business Acumen - Same day courier service aims to benefit online retailers

Business Acumen
Wednesday, 17 October, 2012

Mail Call Couriers' new same-day courier delivery service, branded Want It Now, is aiming to assist Australian online retailers by providing incentive for consumers to spend locally.
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Want It Now also offers shoppers GPS-enabled phone application to track orders from dispatch to front door. This tracking is up-to-the minute and casn be accessed via an app for iPhone, BlackBerry or Android handsets or on the internet
Want It Now currently allows Australian businesses with online shopping carts to offer their customers the option of same-day delivery in the Sydney or Melbourne metropolitan areas.

Retailers already offering the Want It Now same-day delivery service include Zodee, Leona Edmiston, The Appliance Warehouse, Toys Paradise and Costume Direct.
The Appliance Warehouse managing director, Nick Creelman said, "One alternative to sending our small appliances to a customer via Want It Now is to send it via Australia Post, which, in some cases is actually more expensive and takes several days longer.
"Want It Now is fast, reliable and transparent, and gives us a competitive edge in the market which few competitors can match at this stage."
Costume Direct manager Adrienne Bicknell said, "A lot of our customers contact us at the last minute, looking for costumes for that evening or the next day.  It's often parents whose kids have an event at school, executives who've been invited to a costume evening, or anyone who simply hasn't had the time to think about their outfit in advance of their event.